Tokyo Milk Cheese Factory Philippines gets fair reviews for food, mixed for service
Tokyo Milk Cheese Factory was much anticipated before it opened its doors in Ayala Malls Manila Bay and Estancia at Capitol Commons.
Excited new customers checked out the first Tokyo Milk Cheese Restaurants in the world but while they expressed satisfaction over the menu selection, they had some reservations about the waiting time and the service.
Scoring 4.3 stars out of 5 based on 93 reviews, some customers complained about the long waiting time for their orders. In one instance, a customer was told that food will be served in 20 minutes but after an hour, they were informed that the food would be ready in another 20 minutes.
Another customer expressed a similar complaint where the customer had to wait an hour and a half for their order.
In terms of flavor, the customers gave the restaurant’s selection a stellar review. (ANGEL ONG)